Baby Kangoo Support

1. Account and sign-in

Baby Kangoo uses passwordless email authentication.

If you are having trouble signing in:

• Confirm you are using the same email address connected to your Baby Kangoo account.
• Check your inbox and spam folder for the verification email or code.
• Request a new code if the previous one has expired.

2. Baby Kangoo PRO subscriptions

On iOS, Baby Kangoo PRO subscriptions are purchased and managed through Apple.

To manage or cancel an Apple subscription:
Settings → [your name] → Subscriptions → Baby Kangoo

If you already purchased Baby Kangoo PRO but Premium access is not showing, open:
Profile → PRO Plans → Restore Purchases

Restoring a purchase does not create a new charge.

3. Web subscriptions

Subscriptions purchased through the Baby Kangoo website may be managed through the subscription management option available in your Baby Kangoo profile.

4. Account deletion

You can permanently delete your Baby Kangoo account from inside the app:

Profile → Edit Profile → Delete Account

Deleting your Baby Kangoo account does not automatically cancel an Apple App Store subscription.

5. Privacy and legal

Privacy Policy: /privacy

Terms of Use: /terms

6. Still need help?

Email: hello@babykangoo.app

We’ll do our best to help with account access, subscription issues, technical problems, and general questions about Baby Kangoo.